Terms and Conditions

3rd October 2023

Version 1.0


Welcome to the Apsyofrelief website (the “Website”). These terms and conditions (“Terms”) define the framework of your engagement with the services provided through the Website. By accessing the Website, you commit to these Terms. If these Terms are not acceptable to you, please refrain from using the Website.


Understanding the Terms:

These Terms govern your use of our website, www.apsyofrelief.com.


Identification and Contact:

Operated by John Tabone, ‘apsyofrelief’ is committed to offering exceptional counselling services. Should you need to discuss these Terms or any service-related inquiries, please contact us at info@apsyofrelief.com.


Website Usage:

By using this Website, you confirm you are at least 18 years of age and agree to these Terms. Ensure that all individuals accessing the Website through your internet connection are also aware of these Terms. If you do not agree with these Terms, please cease use of the Website. Retaining a copy of these Terms for your records is recommended.


Confidentiality and Data Security:

We uphold strict confidentiality unless disclosure is necessitated by threats to safety or legal requirements. Confidentiality may be broken in situations involving potential harm to the client or others, or under legal compulsion. Compliance with the Data Protection Act 1988 and readiness for the General Data Protection Regulations 2018 is a priority.


Client Conduct:

We expect all interactions to be respectful and reserve the right to terminate services if a client exhibits threatening or abusive behavior.


Eligibility of Service:

Our services are designed for individuals over 18 years of age. In emergencies or for those under 18, appropriate services should be contacted, including emergency services on 112 or Childline on 179.


Financial Terms:

Fees and payment details are settled directly with the counsellor or therapist.


Cancellation Policy:

Cancellations made without a 24-hour notice will incur a fee of half the session cost. This policy is to ensure fairness and availability for all clients.


Website Content Disclaimer:

While we strive for accuracy, the Website’s content is provided for informational purposes and may not always be entirely accurate or up-to-date.


Liability Limitations:

Liability is limited to the greatest extent permitted by law. We disclaim all implied warranties and are not liable for any indirect or consequential damages related to your use of the Website or services. We also do not accept any liability for any injury, loss, costs, damage, or misinformation related to our services or any external contacts or websites. We will not be liable for any damages of any kind arising from the use of the Site or the services, including direct, indirect, incidental, punitive, and consequential damages.


Linked Websites:

Our site may include links to external websites. These are provided for convenience and do not signify endorsement. We hold no responsibility for the content or accuracy of these external sites. Users are encouraged to exercise caution and review the terms and privacy policies of any linked websites.


Contributions from Users:

Our Website may feature contributions in various forms from users, including but not limited to comments, discussions, and forum interactions. Please be mindful that such contributions are the personal expressions of the individuals who post them and do not represent the official stance or values of our organization. Responsibility for the content and any consequences that arise from these posts lies solely with the individual contributors.


Submitting Your Content:

When you choose to submit any type of content to our Website, it’s important that it aligns with the established guidelines of our community. Please ensure that your submissions do not breach any of our regulations. Understand that any material you provide us with will be considered non-confidential and non-proprietary. We reserve the right to freely utilize, reproduce, modify, and distribute any submitted content and may also share it with third parties for any purpose. Furthermore, in the event of a dispute involving the content’s ownership or the infringement of intellectual property or privacy rights, we may reveal your identity as necessary to the concerned party.

How We May Use Your Personal Data:

Your personal data will be used in accordance with our Privacy Notice and Cookies Policy, ensuring compliance with data protection legislation.


Malware and Website Security:

While we strive to maintain the integrity and security of our website, we cannot assure immunity from all cyber threats such as viruses, malware, or other harmful components. It’s essential for users to ensure their own cybersecurity measures are in place, including the use of reputable antivirus software. Additionally, you are obligated not to introduce or propagate any malicious digital content that could jeopardize the functionality or safety of our website.


Guidelines for Website Linking:

You are permitted to establish a hyperlink to the main page of our website, provided such linking is done in a manner that is just and lawful, and does not in any way tarnish or take undue advantage of our reputation. Any implication of endorsement, partnership, or approval on our part without our explicit consent is prohibited. Directly linking to any other webpage within our site or framing any content within your own or third-party websites is not permitted without explicit permission.

Governing Law:

These Terms are governed and construed in accordance with Maltese law, and any disputes will be subject to the jurisdiction of the courts of Malta.


Trademark Notice:

‘apsyofrelief’ is a registered trademark of John Tabone. Unauthorized use is prohibited.


By using the Website, you acknowledge and agree to these Terms. We encourage you to review these Terms regularly. For further information or inquiries, please contact us at info@apsyofrelief.com.